Effective Date: 23/05/2025
At BloodArc, your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and mobile application. By accessing or using BloodArc, you agree to the terms described below.
1. Information We Collect
We collect certain personal and non-personal information to provide and improve our services:
- Personal Information:
This includes your name, phone number, email address, blood group, age, gender, and location details. This information helps us connect donors and recipients efficiently. - Usage Information:
Data related to how you use the BloodArc platform, including device type, IP address, operating system, and interaction with the app or website. - Health Information:
Limited health-related information relevant to blood donation eligibility, such as last donation date or medical history you voluntarily provide.
2. How We Use Your Information
Your information is used solely to facilitate and improve blood donation services:
- To connect blood donors with recipients in need, based on location and blood group compatibility.
- To notify donors about urgent blood requests and upcoming donation drives.
- To administer and maintain the BloodArc platform and ensure the security of your data.
- To communicate important updates, announcements, or changes related to BloodArc services.
3. Information Sharing and Disclosure
BloodArc does not sell, rent, or trade your personal information to third parties. Your data may be shared only with:
- Verified blood recipients or donors as necessary to facilitate donation.
- Healthcare professionals and hospitals, when required, with your explicit consent.
- Service providers and partners who support our platform operations, under strict confidentiality agreements.
- Law enforcement or legal entities when required by law or to protect rights and safety.
4. Data Security
We employ industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.
However, no system is completely secure, and while we strive to protect your data, we cannot guarantee absolute security.
5. Your Rights and Choices
- Access and Correction: You have the right to request access to your personal data and correct any inaccuracies.
- Data Deletion: You may request deletion of your profile and personal information from our database.
- Opt-out of Communications: You can unsubscribe from promotional emails or notifications at any time.
- Account Management: You can deactivate or delete your BloodArc account via the app or website.
6. Children’s Privacy
BloodArc is not intended for use by individuals under 18 years without parental consent. We do not knowingly collect personal information from children under 18.
7. Changes to This Privacy Policy
BloodArc may update this Privacy Policy from time to time. We will notify users of significant changes via email or prominent notice on our platform. Your continued use of BloodArc after changes constitutes acceptance of the updated policy.
8. Contact Us
For any privacy-related questions or requests, please contact:
Email: privacy@bloodarc.com