Introduction

Welcome to BloodArc, a non-profit platform dedicated to facilitating connections between blood donors and recipients in need. Our mission is to make blood donation more accessible and ensure that those in need can easily find donors within their locality. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Android app and website.

By using BloodArc, you agree to the practices described in this policy. Please read it carefully to understand how we handle your personal information.

1. Information We Collect

1.1 Personal Information

When you use BloodArc, we may collect certain personal information to provide and improve our services. This includes:

• Name: We collect your name to personalize your user experience.
• Contact Information: We collect your phone number and email address to facilitate communication between donors and recipients.
• Location Data: We collect your location information to match blood donors and recipients in your vicinity. You can control location access via your device settings.
• Blood Type: We collect your blood type to ensure that donations are compatible with recipients.

1.2 Non-Personal Information

We may also collect non-personal information, such as:

• Device Information: Information about your mobile device, including the type of device, operating system, unique device identifiers, and mobile network information.
• App Usage Data: Information about how you interact with the app, including pages viewed, time spent, and features used.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Facilitation of Blood Donations: To connect donors with recipients and facilitate communication between them.
• Improvement of Services: To analyze app usage and improve our services based on user feedback and behavior.
• Communication: To send you updates, notifications, and other relevant information regarding blood donation requests or matches.
• Security: To protect our app and website from unauthorized access or misuse and ensure the safety of our users.

3. Sharing Your Information

BloodArc is committed to safeguarding your personal information. We only share your information under the following circumstances:

• With Donors/Recipients: If you are a blood donor or recipient, we will share your contact details with the other party once a match is confirmed to facilitate communication.
• With Service Providers: We may share information with third-party service providers who assist us in operating the app, such as hosting providers or communication services.
• Legal Requirements: If required by law or a legal process, we may disclose your information to comply with regulations or protect the rights, safety, or property of BloodArc, its users, or the public.

4. Data Security

We implement appropriate technical and organizational measures to ensure the security of your personal information. This includes encryption, secure storage, and limited access to authorized personnel. However, please be aware that no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. If you wish to delete your information, you can contact us to request the deletion of your account and personal data.

6. Your Rights

As a user of BloodArc, you have the following rights concerning your personal data:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You can request that we update or correct inaccurate information.
• Deletion: You can request that we delete your personal data.
• Objection: You have the right to object to certain uses of your data, such as receiving marketing communications.

To exercise any of these rights, please contact us at [insert contact information].

7. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to improve your browsing experience and analyze website traffic. You can choose to disable cookies through your browser settings, but this may affect the functionality of the website.

8. Third-Party Links

The BloodArc website or app may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any linked websites you visit.

9. Children’s Privacy

BloodArc is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal data, we will delete it promptly. If you believe a child has used our platform without parental consent, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will notify you by updating the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights concerning your personal data, please contact us at:

• Email: support@bloodarc.com
• Phone: +8801307786498]
• Address: 09, Pouly, Ward07,Manikganj Sadar, Dhaka, Bangladesh